Delete your account

Account and data deletion request

You can request deletion of your Qevra account and associated personal data using the process below. If the mobile app provides an in-app deletion option, you may also initiate deletion from account settings.

Request deletion by email

Send the request from the email address associated with your account. Include your name, company or organization (if applicable), and state that you want your account deleted.

Email account deletion request

What happens next

We may need to verify your identity before completing the request. Once verified, we will delete or de-identify personal data associated with your account that we are not required or permitted to retain.

Business-managed accounts

If your account belongs to an employer or other business customer, certain mileage, expense and receipt records may be business records controlled by that organization. We may need to coordinate with the organization’s authorized administrator before deleting records the business is required or entitled to retain. We will still process deletion of account information that can be deleted under the applicable account arrangement and law.

Information that may be retained

Some data may be retained for legitimate reasons such as security, fraud prevention, dispute resolution, contractual obligations, tax or accounting recordkeeping, or other legal requirements. Backup copies may remain for a limited backup-rotation period before being overwritten.

Questions

Contact privacy@yourdomain.com.